HELIOPOLIS BRANCH

  • 4 Mohamed Adli Kafafy Street - Saint Fatima Square - In Front Of Banque Misr.
  • Phone: +2 011 23 77 33 11
  • Mail: Info@Touch-Watches.Com

REHAB BRANCH

  • Rehab Mall (2) - Shop No. (122) Upper Floor.
  • Phone: +2 010 200 688 43
  • Mail: Info@Touch-Watches.Com

MADINATY BRANCH

  • Open-Air Mall Building A No.AF05.
  • Phone: +2 0122 5330 500
  • Mail: Info@Touch-Watches.Com
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What brands do you offer?

We offer a wide range of original branded watches, including Guess, Michael Kors, Swatch, Tissot, Alba, Casio, G-Shock, Jaguar, and many more.

Are all the watches on your site authentic?

Yes, we guarantee that all the watches sold on our site are 100% authentic and come with the original packaging and warranty.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 5 business days and delivered within 7 days. Please check our Shipping Information page for more details.

How can I track my order?

Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled before they are processed and shipped. Please contact our customer service team as soon as possible if you need to make changes to your order.

Can I exchange my watch for a different model?

Yes, we offer exchanges for watches that are in their original, unworn condition with all packaging and documentation. Please contact our customer service team to arrange an exchange.

What happens if an item is out of stock?

If an item you want is out of stock, you can sign up for notifications to be alerted when it becomes available again. Alternatively, our customer service team can assist you in finding a similar product.

Is my personal and payment information secure?

Yes, we use industry-standard encryption and security measures to protect your personal and payment information. Your privacy and security are our top priority.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS